Emergency response technology
AURA’s technology connects seamless emergency response solutions through your brand, enabling API, cloud portal, phone or panic-button access, all backed by a 24/7 monitored control centre and trusted responder network.
A safer world with AURA
Lives saved
Avg global response time
Safe places created
Emergency activations
All-in-one customer platform to control, mobilise, and schedule with confidence
AURA's alarm response portal gives you a unified platform that does more than simply dispatch help, it empowers your business with full operational control, rapid mobilisation and scheduled service delivery.
Management console
Full real-time dashboard of tools, including real-time dashboards, custom analytics and rating management. Designed for businesses that want end-to-end visibility and control.
Dispatch console
Streamlined interface for on-demand call-outs. Ideal for service providers who already handle their own back-office but need rapid mobilisation. Focused on speed and reliability.
Scheduling console
Dedicated scheduling hub. Lets you set up timed operations, allocate resources and log outcomes. Great for organisations running a mix of on-demand and regular services.
Services that power your promise of protection
When you partner with AURA, you get more than just technology, you get a full suite of services built to launch, support and scale your branded protection offering.
One partner, infinite customer protection
With AURA’s user technology options, your brand becomes the gateway to total-cover protection for your end-users. You get the tools to embed, integrate and activate every emergency pathway.
Ready to power your promise of protection?
AURA makes it easy to deliver real-time protection that your customers and teams can count on, without building it from scratch.
AURA people protect
Empower your business to safeguard people. Whether employees, service-providers or customers by offering road & accident assistance, emergency medical response, intelligent panic devices and crime-victim support, backed by our global network of vetted responders.
Emergency medical response
Immediate medical dispatch through your platform, so when a health crisis strikes you deliver rapid, trusted care.
Road & accident assist
Enable your customers or employees to access rapid roadside service when incidents happen, from breakdowns to collisions.
Intelligent panic devices
Panic triggers via your branded app, integrated portals or physical wearables. Human-monitored activation in seconds.
Crime victim response
From emergency intervention to rapid response, our vast responder network ensures the quickest assistance available.
Chosen by industry leaders
“Partnering with AURA has been a pleasure, their professionalism, expertise, and shared mission to make South Africa safer set them apart.”
Charlette Roetz, Marketing Manager
“AURA has also been a trusted partner in our Emergency Call Centre environment since 2019 to date. During this period, there have been numerous instances where they have assisted us in protecting the lives and assets of our clients. MiWay was provided with a customer facing portal which gave a full audit trail of user’s actions as well as a vehicle to deliver detailed and customised reporting. We therefore recommend AURA’s services.”
Ayanda Myeni, Head of Governance and Company Secretary
“AURA entered into an agreement with Uber to provide both drivers & customers with a way to request on demand private armed response, emergency management services and private medical response. This is achieved via an e-panic service which is embedded within the Uber application under the Uber Safety Toolkit. Uber was provided with a customer facing portal which gave a full audit trail of users actions as well as a vehicle to deliver detailed & customised reporting.”
Kagiso Khaole, General Manager, Sub-Saharan Africa